When the Atlanta Prosperity Campaign (APC) became the metro Atlanta coalition lead in 2007, twenty-four of the forty existing VITA sites were using TaxWise Desktop. Being familiar with the usage of both the Desktop and On-line versions, the APC staff wanted to transition all our sites to TWO. In 2008, we began the cumbersome task of convincing the Desktop sites to migrate to TWO.
During our first year of the migration, all new sites were required to use TWO and we offered existing sites the chance to migrate to TWO. We presented them a list of benefits of TWO, such as: Read the rest of this entry
Started over a decade ago, United Way of King County’s VITA program, known as the “Free Tax Campaign,” is an active leader in promoting economic stability in Western Washington. In 2012, 650 volunteers filed 14,400 returns across 16 tax sites. The growth of the Free Tax Campaign is largely due to ongoing evaluation and adaptation. Reflecting on the pitfalls and success that we have experienced, we would like to offer some thoughts to consider before you start a VITA program in your community. Read the rest of this entry